Links to Area Activities:
Rock Climbing: There are several companies to choose from:
Hard Rock Climbing Service www.hardrockclimbing.com
Waterstone Outdoors www.waterstoneoutdoors.com
Marathon Bicycle Company www.marathonbikes.com
Waterstone Outdoors www.waterstoneoutdoors.com
New River Bike www.newriverbikes.com
Terms and Conditions
Terms and Conditions
New River Gorge Gateway Center offers the short term rental of the Property named on the Rental Agreement (a copy is supplied on booking of your vacation property), to the person of 21 years or over named as the Party Leader and to the named party members (on the Rental Agreement), hereinafter referred to as the Guest, under the terms set out below.
New River Gorge Gateway Center, will provide a written quote via email. Quotes are valid for 24 hours, unless and until the Property is either booked by a third party, or New River Gorge Gateway Center receives a deposit for the same dates (or part thereof) from any party. Where the Guest agrees by email, phone, fax or other written device to book the Property, New River Gorge Gateway Center will provide a booking confirmation to the Guest by email. The Guest must pay the requested deposit or payment as defined on the booking confirmation prior to confirmation of the booking. during that period, New River Gorge Gateway Center reserves the right to accept any booking for the Property from a third party, where said third party agrees to payment prior to receipt of payment from the Guest.
On receipt of the required payment from the Guest, New River Gorge Gateway Center will issue a Confirmed booking receipt by email to the Guest. Only on release of the Confirmed booking receipt from New River Gorge Gateway Center is the booking determined as confirmed.
The Guest agrees that payment of the rental deposit amount to New River Gorge Gateway Center will signify their full acceptance of these Terms and Conditions of Rental. The Guest further acknowledges that by payment of the final rental sum, the Guest has read and accepted these Terms of Conditions of Rental on this web site.
The Guest agrees and acknowledges that New River Gorge Gateway Center will not release the Property details or any service prior to receipt by New River Gorge Gateway Center of payment in full. Failure of the Guest to pay rental or for any service will result in removal or refusal to supply said service, including, but not limited to terms of accommodation in the Property. Such removal and or refusal will not alter the terms and penalties associated with cancellation.
The Guest agrees, and New River Gorge Gateway Center permits the Rental Period to begin and end on the dates shown as the Rental Period (as shown on the Rental Agreement).
Check in to the Property is after 3:00 pm on the date of arrival as shown on the Rental Agreement, Booking Confirmation or Registration Form. At the sole discretion of New River Gorge Gateway Center, any Guest arriving before that time may be refused.
Check out is on the date of departure as shown on the Rental Agreement and Registration Form, at 11:00 am. All keys must be returned to the Lockbox. Guests that do not return keys in lockbox will be charged $150 fee against their security deposit for change of lock. In the event that it is found that the Guest has not departed the Property on the date of departure, at the due time, then the Guest will pay a penalty charge of one days rental.
Basis of Rental
Properties offered for short-term rental through New River Gorge Gateway Center are provided on a self-catering basis. New River Gorge Gateway Center provides complimentary starter items of toilet paper (one per toilet), small hand soaps and a trash bag. Once these items are used, it is the guests responsibility to replenish them.
New River Gorge Gateway Center have designated some of the listed homes as "Pet Friendly"
Guests with pets must request a pet friendly home. In the event that the Guest brings a pet to a property without prior consultation/authorization with New River Gorge Gateway Center then New River Gorge Gateway Center can elect to evict the guest from the home with loss of any rental monies paid and also levy a further cleaning charge of at least $300 to pay for additional sanitation and cleaning. New River Gorge Gateway Center nor the Owner of the Property can be held liable for any loss or injury to a pet while staying at the Property, or for any action taken against the pet or pet owner by third parties. Pet owners must agree to abide by our Pet owners terms and conditions as set out below.
Pet owner terms and conditions
In order to maintain the integrity of the home and the consideration for future guests the following terms and conditions will apply.
1. The pet owner is fully responsible for the pet and its actions
2. No pet shall be left unattended unless in a proper enclosure and adequate water etc shall be supplied.
3. The pet owner understands that any pet causing a nuisance to anyone will be subject to eviction with no refund of payments for the unused portion of their stay.
4. All pet ‘mess’ will be removed by the owner and disposed of in a proper fashion as it occurs and especially on vacating the premises. Any mess not removed will incur a $100 clean up fee. No pet mess to be left in garbage on day of departure.
5. Pets are not allowed on any furniture or beds nor will the pet be allowed access to any of the properties’ bedrooms.
6. The pet owner will be solely responsible for any stains /damage or odors caused by the pet
7. The pet owner shall be solely responsible for excessive hair removal
8. The owner shall ensure that the pet is tic / flea and worm treated before arrival
9. No pets allowed in the swimming pool
10. The pet owner will ensure that the pet does not go on to neighboring properties
The Guest may cancel their booking at any time up to the day that the final payment is due. In the event that the Guest exercises their right to cancel,New River Gorge Gateway Center will charge the following cancellation penalty. From initial date of booking up to 30 days prior to the arrival date, Guest will be charged a $150 cancellation fee from their initial deposit. 50% REFUND OF FULL BALANCE FOR CANCELLATIONS WITHIN 60 AND 31 DAYS OF ARRIVAL DATE. NO REFUND FOR CANCELLATIONS WITHIN 30 DAYS OF ARRIVAL
New River Gorge Gateway Center makes all reasonable efforts to maintain each property and its equipment in good working order. Wherever commercially possible, repairs are performed within 24 hours, but sometimes delays are inevitable. No refunds are granted for malfunctioning mechanical or electrical equipment including (but not limited to): inoperable appliances, air-conditioning units, pools and/or spas. No refunds will be given for unfavorable weather, early departure, utility service interruption, construction, or maintenance issues. Additionally, there are no refunds for faulty recording or playback equipment, TVs, audio, telecoms, cable reception, computer equipment or internet access.
Guest(s) shall be solely responsible for any property damage, accident injury to any person or loss sustained by any person, including loss of money, jewelry, and other items of personal property, arising out of or in any way related to Guest(s) use of the premises or the items of personal property provided by New River Gorge Gateway Center, the Owner at Guest(s) request. Guest(s) shall inspect and be familiar with proper use and application of such items prior to using them. Guest(s) hereby agrees to INDEMNIFY and hold New River Gorge Gateway Center and/or Homeowner harmless from any and all claims including those of third parties, arising out of or in any way related to Guest(s) use of premises or the items of personal property provided therein. Guest(s) assumes the risk of injury or other losses relating to any recreational activities and will hold owner and its agents harmless with respect there to. Guest(s) shall leave premises in clean, undamaged condition. If unit is not left in suitable condition, guest understands that agent reserves the right to charge guest for any repairs or special cleaning. Refer to departure instructions posted on reservation confirmation.
Accidental damage insurance
We require guests to purchase at the time of booking Accidental Damage Insurance at a cost of $49. This policy will cover any accidental damage that occurs during your stay up to $2000. This policy does not cover acts of willful damage, theft, excessive trash removal or additional cleaning charges. In the event that such willful damage, theft, excessive trash removal or cleaning charges are necessary the Guest agrees that the named card holder agrees to allow this credit card to be charged to cover the cost. In the event that damages exceed $300.00, the card holder will be contacted in advance and payment will need to be made within 30 days.
A condition of the insurance is that guests report any accidental damages to Villa4Less LLC during office hours 9am - 5pm. We require all accidental damages be reported to us prior to check out of the Property. Damages not reported prior to check out will be deemed as willful damage which will not be covered under the insurance and will be chargeable to the credit card on file.
New River Gorge Gateway Center reserve the right to evict guests from the property with no compensation or refund if it is found that guests staying at the home have not been declared on the Guest Registration form.
Limitation of Liability
New River Gorge Gateway Center makes all reasonable efforts to provide advice and safety information. This information can be found in the Vacation Home Guidelines at the Property. It is the responsibility of the Guest to ensure that they have read and understood the contents and advice given following arrival at the Property. New River Gorge Gateway Center is willing to provide any and all further information pertaining to the Property providing the Guest has first read the Vacation Home Guidelines. In addition, New River Gorge Gateway Center states the following:
New River Gorge Gateway Center and/or the owner accept no responsibility for any personal items that are left behind by guests in the property.
New River Gorge Gateway Center will not be liable for any additional expense that the guest incurrs if the guest has refused the alternative property offered.
Failure to comply with any of the terms herein will, at the sole discretion of Villa4less LLC, result in the eviction of the Guest from the Property, without compensation or refund.